Who Are We?
About Us
Inter City Urgent Limited was established in 1996. Directors Nick Kershaw and Cheree Wigg and Technology Manager Ryan Cauchi-Mills collectively share more than 45 years experience in the industry and pride themselves in service excellence in every aspect of their operation.
From our offices in the Albany Industrial Estate, Inter City Urgent have developed state-of-the-art job booking, processing and communication systems, supported by friendly and efficient Customer Service and Courier Teams. Our comprehensive fleet of cars, stationwagons, vans, and trucks are on call 24 hours, 7 days a week offering Local and National Express Delivery Services to the Auckland market.
Our Staff
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Nick Kershaw - Managing Director "Cheree and I have worked hard to develop a courier service that stands head and shoulders above the rest. We want our customers to have the utmost faith in us to get the job done. We have great systems and a supurb team of people who really care. My job now is to keep us focused and to continue to develop even better ways to service our customers." "People who say it can't be done, should not interrupt those of us who are doing it." Mail: nick@intercityurgent.co.nz |
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Cheree Wigg - Director/Accounts "I have been involved in the courier industry for 13 years, initially as a courier driver. In 1996 Nick and I founded Inter City Urgent. Our goal from the outset was to be totally customer and courier focused, providing the highest quality service possible. I am responsible for directing the company, always making sure we have the competitive edge I also manage all accounts payable and receivable, a job that I enjoy very much." Mail: cheree@intercityurgent.co.nz |
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Ryan Cauchi-Mills - Technology Manager "I joined the company as a courier in 1997 and later the office in 2000. I have filled many roles in my time with Inter City Urgent which has allowed me to experience many facets of the industry. It is a real kick to envision a team with the best ideas, the best technology and the best people and see it come together." "Don't throw away the old bucket until you know whether the new one holds water - Proverb" Mail: ryan@intercityurgent.co.nz Mobile: 021-414-948 Skype: ryan.cauchi.mills |
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Collin Scholtz - Operations Manager "I have entered the company at a high (BDO Award winner) and it would be a tall order to ensure the moral and service excellence grows. I bring with me international experience and hope to share this knowledge to upgrade our service delivery to an even higher standard." "Not all the darkness in the universe can consume a single light - anon" Mail: collin@intercityurgent.co.nz Mobile: 021-414-913 |
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Andrew Waterhouse - Business Development “I joined the team at Inter City Urgent with many years experience in business development across a diverse range of service related industries. My role is to find potential customers, develop a relationship based on the customers requirements and introduce the customer to any of our services supported by a team whose ultimate aim is to provide a superior service.” Mail: andrew@intercityurgent.co.nz Mobile: 021-414-995 |
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Paul Holdom - Sales Manager "As a veteran of the courier industry, I am proud to represent Inter City Urgent especially when our customers tell me that our Customer Service Team are simply brilliant - that really makes the difference! In the 25 years I have been involved with couriers I have seen the market evolve from envelopes to boxes and now pallets! Now you can harness the Convenience and Speed of an Award Winning Inter City Urgent Courier with the Capacity of a Truck" "Never say never!" Mail: paul@intercityurgent.co.nz Mobile: 021-414-912 |
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James Sinclair - Dispatch & Customer Services "I joined Inter City early in 2002 as an enthusiastic young driver and I have since gained a great deal of knowledge of the industry over my 3.5 years on the road. Moving up into the office has been a goal of mine for a while now - we have a great team working up here and I look forward to doing my part in making Inter City Urgent the leading urgent courier service in Auckland." Mail: james@intercityurgent.co.nz |
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Daniel Wallis - Special Services & Customer Services "Like James, I joined the company as a young driver. I was on the road for nearly three years before I took the opportunity to work in the office. My plan was to widen my job experience, now that I have been here for a few short years I am responsible for managing key requirements such as nationwide deliveries." Mail: dan@intercityurgent.co.nz |
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Evan Jones - Dispatch & Customer Services "I am a man of few words. My responsibility is to make sure our fleet performs as well as Paul says it does, lucky I'm very good at what I do." Mail: dispatch@intercityurgent.co.nz |
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Kylie Sampson - Key Accounts & Customer Services RYAN SAYS: "Kylie joined us in Base at the start of 2006. She brought to the office extensive on-road experience and a very modest temperment (hence why I am writing this!). Since her inception Kylie has shown a natural ability to communicate effectively with people just by being herself! Everyone knows Kylie well as she is the peppy voice on the end of the phone who keeps our clients up to date with their progress of their consignments, a responsibility which I cannot imagine a more qualified person doing. We luv ya Kyles!" Mail: kylie@intercityurgent.co.nz |
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Kerry Dougal - Accounts & Customer Services RYAN SAYS: "I have tried getting Kerry to write something to post to our website for ages. Try to imagine how much drama she gave me over posting her picture! This is very surprising for someone who excels at whatever task is put before her. Organisational skills and attention to detail are a key asset to our office team as well as her ability to work the dishwasher (bless those clean coffee mugs in the morning)." Mail: kerry@intercityurgent.co.nz |
